Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Senior Associate Director, Medicine Capability Process Excellence Owner defines the U.S. vision and strategy for process(es), leads the implementation of the process roadmap, and manages U.S. process operations in a compliant and sustainable manner across the Clinical Development and Medical Affairs (CDMA) organization and where applicable, across Medicine/Regulatory Affairs (Med/RA), and/or the Human Pharma Business Unit (HPBU). The incumbent considers the requirements of customers in the changing healthcare landscape; considers needs of the process users in CDMA and cross-functional teams, and the business value of the process. This role collaborates with leadership and cross-functional teams, including Global Capability Owners to ensure end-to-end alignment of the process and the link to associated capabilities across CDMA, Med/RA, and/or HPBU and supports the training, promotion, and adoption of best practices across process users and stakeholders.

Examples of processes included but are not limited to: Early and Strategic Engagement (EASE), early Asset Teams, Integrated Brand Planning (IBP), Integrated Customer Plan (ICP), Medical Affairs Planning (MAP), Launch Readiness, Segmentation, Customer Engagement, etc.

Duties & Responsibilities

• Defines the cross-functional vision and strategy for process(es) including standards and performance metrics.
• Evaluates current process performance and develops the strategic roadmap to realize the vision and business value.
• Ensures alignment with customer needs, other capability roadmaps, cross-functional user needs/priorities, as well as available budgets/FTEs.
• Leads the development of the U.S. CDMA strategic process roadmap and achieves meaningful progress on key milestones including enhancements to process, tools/platforms, training, and data.
• Works in an agile collaborative manner in planning and executing on projects/ deliverables in the roadmap.
• Contributes as a subject-matter expert (SME) on other processes and/or capabilities as assigned.
• Defines, documents, and maintains the core business processes and ensures business alignment.
• Identifies where exceptions/deviations are required while also ensuring that the process is managed in a consistent and sustainable manner across CDMA and cross-functionally as needed.
• Works with the process users to champion/drive adoption of the process and related capabilities and standards, as well as ensure the required training and change management resources and tools are effectively managed and maintained.
• Proactively identifies and promotes the sharing of best practices across CDMA and cross-functional teams.
• Works cross-functionally to assess business needs, identify process gaps, and identifies solutions to develop or enhance processes and close capability gaps.
• Assesses the internal business and external healthcare landscape to determine new process needs for CDMA team members.
• In alignment with CDMA leadership, prioritizes plans for implementation of new and/or enhanced processes and related capabilities.
• Manages data and system (if applicable) responsibilities as required including managing data and system integrity, security, and compliance with respect to applicable BI procedures and SOPs.
• Continually assesses risks in relation to capability and ensures risks are managed and/or mitigated in a timely manner.

Requirements

• Bachelor's degree required; advanced degree preferred.
• Minimum eight (8) years of experience in process and/or capability management within the pharmaceutical or other regulated industry.
• Demonstrated ability to define business process, standards/metrics, design training curriculum, manage data, all while ensuring customer, business and user requirements are achieved, compliance is assured, and risks are managed/mitigated. Builds business cases that include impact and performance metrics.
• Ability to successfully coach cross-functional teams, influence and collaborate with leaders, peers, and cross-functional partners, drive alignment and achieve meaningful outcomes including creating business impact through others.
• Ability to work on multiple projects simultaneously and manage competing priorities; work with agile mindset/methods/tools; as well as manage relationships with internal stakeholders and external partners.
• Ability to travel both domestic and internationally.

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).
• Must be 18 years of age or older.

Compensation

This position offers a base salary typically between $170,000 and $269,000. The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here.