Technology Product Owner at Apex Systems, Inc. in Columbia, MD

Job#: 2055938

Job Description:

Technology Product Owner - Transcript Lifecycle Project
Job Summary:We are seeking a dedicated and experienced Technology Product Owner (TPO) to lead different phase of a academic transcript lifecycle project. This project focuses on creating a self-service application for students and integrating backend systems. The ideal candidate will have a strong background in SaaS product management, particularly with consumer-facing applications, and experience in higher education or Ed Tech, specifically transcripts.
Key Responsibilities:

Lead the development of a self-service application for students to upload their own data for an informal estimate of credit transfer and costs.
Collaborate with various stakeholders, including marketing, IT, and customer service departments, to ensure seamless integration and functionality.
Manage the automation of the transcript and its data throughout its entire life cycle, from ordering to data usage for admissions and transfer of credit decisions.
Oversee the projects four phases: automating the ordering of transcripts, data extraction from transcripts, evaluation of data for transfer of credit, and the self-service variant for prospects.

Requirements:

Proven experience in traditional SaaS product management, particularly with consumer-facing applications.
Exposure to customer experience, conversions, and business-to-consumer products.
Strong interpersonal skills and stakeholder management experience, capable of handling 6 to 10 stakeholders at a time.
Experience in higher education or Ed Tech, especially with transcript life cycles.
Ability to work in a non-agile, old-school waterfall environment and be flexible with methodologies.
Experience in systems integration and a solid understanding of the technical and UI/UX aspects of the project.

Preferred Background:

Candidates from transcript companies or who have worked in the enrollment or registrar office IT function at major multi-site or online institutions are encouraged to apply.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.