Job Description:

The Role

The FIU BU Engagement squad is responsible for providing a standard, off-the-shelf suite of customer fraud risk assessment services. These are services are used, in turn, by Fidelity business units to risk assess customer transactions in real-time. The squad will support BU adopters in multiple ways including technical integration support, enhancing the services to accommodate new use-case requirements, and providing guidance on responding to risk signals in the customer journey design.

You will own alignment on 'what' and 'when' work is performed through ongoing planning and prioritization of a product backlog and partnering with other product delivery leaders to influence broader strategic decisions, roadmaps and resource requirements. You will also set and refine the mission.

We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.

Being technically competent is only telling half the story. We believe that delivering the best possible solutions require a blend of leadership, human ingenuity and effective use of technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural adds demonstrate curiosity to learn, are unafraid to try new ideas, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.

The Expertise and Skills You Bring

Proven experience with leading technology teams delivering mission-critical customer-facing technology solutions in an agile environment
Leadership in problem solving, bridging business and technology teams, and effectively working with other leaders in a highly matrixed organization
Experience working across business units, development teams, and production support organizations
Experience working with and integrating technology vendors into software products
Experience prioritizing squad work using Agile practices and ceremonies for both strategic and maintenance workstreams
Ability to effectively collaborate, negotiate, and engage with business counterparts to refine requirements
Product management acumen with the skills to create roadmaps, generate status reports, manage risk and security concerns, and ensure operational stability and availability of technology solutions
Strong innovation and solution-izing skills to maximize effective use of squad capacity
Very strong collaboration, verbal, and written communication skills
Strong technology background in cloud technologies, AWS services, REST services, Java / Java frameworks, and enterprise messaging (Kafka preferred)
A proven foundation in software engineering - bachelor's degree + preferred, 7+ years' experience.
Experience with financial services and money movement transactions is a plus
Experience with distributed, low-latency and datalake databases is a plus
Experience and comfort working in an agile environment (Scrum and Kanban)

The Team

Our Corporate Technology Group's Fraud Technology team delivers best-in-class technology solutions for the Financial Intelligence Unit (FIU) within the Enterprise Cybersecurity group at Fidelity! The team is currently engaged in strategic initiatives focused on deploying cloud-native, modernized fraud solutions enabling business teams to rapidly prevent and detect fraud, conduct feature engineering, and provide a superior fraud operations experience.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.