Description: The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity's associates, customers, and property. Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.
The Expertise We are Looking For / The Expertise You Have:
- Bachelor's degree strongly preferred; equivalent life/work experience (i.e. military service considered)
- 1-3 years prior security experience in a customer oriented environment
- Prior exposure to current security technology & systems
- Understanding of physical security principles
- Ability to perform under stressful conditions
- Strong interpersonal skills
- Ability to build and maintain relationships in a business setting
- Detail oriented and ability to follow standard operating procedures
- Demonstrated ability to exercise sound judgment under ambiguous circumstances
- Willingness to work both independently and as part of a larger team
- Proficient with standard computer applications and ability to learn specialized programs/applications
- Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
- Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
- Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions
- Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
- Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training - may act as primary decision maker / incident commander
- Produce accurate reports and records of activity and incidents
- Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed.
The hourly pay rate range for this position is $20-$22 per hour.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
