Job Description:
Position Description:
Designs, builds, and maintains core digital experiences for web and native mobile platforms. Uses online tools to collaborate with business stakeholders and user experience researchers to identify potential improvements to customer experiences. Uses design tools to wireframe, prototype, and design concepts. Creates user flows, information architectures, journey maps, and translates customer research, analytics, and insights into wireframes and high-fidelity designs. Works on agile teams that deliver value in digital products.
Primary Responsibilities:
Lead the strategic planning and execution of user experience design for mobile applications within financial services.
Drive innovation by staying informed of industry trends, user behaviors, and emerging technologies to enhance mobile UX solutions.
Collaborate with cross-functional teams, including product managers, developers, and business stakeholders, to align mobile UX designs with business objectives.
Partner with user researchers to conduct user research, usability testing, and feedback sessions to inform and validate mobile designs.
Establish and maintain design systems, guidelines, and best practices to ensure a cohesive and user-friendly mobile experience across platforms.
Mentor other mobile UX designers, fostering a culture of creativity, collaboration, and continuous improvement.
Ensure compliance with industry regulations and standards, considering security and accessibility in mobile design solutions.
Act as a key advocate for the end user, balancing business requirements with a user-centered design approach to deliver exceptional mobile experiences.
Education and Experience:
Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Principal User Experience Designer (or closely related occupation) performing user experience research, design, and testing using Figma.
Or, alternatively, Master's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Principal User Experience Designer (or closely related occupation) performing user experience research, design, and testing using Figma.
Skills and Knowledge:
Candidate must also possess:
Demonstrated Expertise ("DE") designing user experiences for responsive web and native mobile (iOS or Android) applications in collaboration with other designers, using Figma to create mockups and user flows, leveraging component libraries, and contributing to an enterprise design system for these platforms.
DE partnering with senior product and technology leaders to conceptualize, document, and execute against a strategic vision to enhance the responsive web and native mobile experience for retail financial investing customers, including navigating financial regulations and industry-specific challenges.
DE designing for the capabilities and constraints of native mobile technology frameworks -SwiftUI or Jetpack Compose - and creating native mobile experiences that meet published industry standards for accessibility.
DE operating as an embedded member of a geographically-distributed Agile product development team, using Jira to plan and track user experience activities and deliverables, and applying both quantitative and qualitative research methods to evaluate the efficacy of design concepts and solutions.
#PE1M2
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
