About this role:
Wells Fargo is seeking a Merchant Services Sales Manager who will be responsible for the oversight of a Merchant Sales Team. This crucial role is responsible for effectively creating sales opportunities with merchant services clients and prospects. In this role you will work to identify, acquire, and grow new relationships within a target market. If you are a proven performer and take pride in your work, this role could be for you. Read on and apply now.
Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Manage and develop Merchant Services Sales team and engage stakeholders and internal partners associated
- Supervise in transactional tasks and processes to ensure timely completion, quality, and compliance
- Identify opportunities for process improvement and risk control development in complex functions
- Make decisions and resolve issues related to team supervision, work allocation, and daily operations under direction of management
- Leverage interpretation of policies, procedures, and compliance requirements
- Collaborate and consult with peers, colleagues, and managers, as well as interact directly with external customer
- Manage allocation of people and financial resources for Merchant Services Sales
- Mentor and guide talent development of direct reports and assist in hiring talent
Required Qualifications, US:
- 4+ years of Merchant Services Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Desired Qualifications:
- Strong relationship management experience
- 4+ years Managing compliance, risk, and credit processes
- Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
- Experience working directly with premium customer segment, in partnership with RBRM, SSBDR, and VSBB
- Ability to identify, understand, and analyze growth opportunities based on market potential
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Strong interpersonal, verbal and written communication skills
- Ability to lead by influence and example
- Ability to provide exceptional client satisfaction to retain and grow Merchant Client relationships
- Experience building partnerships and consulting effectively with leadership
- Experience creating Merchant Service sales opportunities
- Small Business Merchant and Banking experience strongly desired
- Ability to partner with support channels to meet business goals.
- Execute business planning to meet the initiatives of Small Business Merchant and Small Business Banking.
- Align with Small Business strategy
Job Expectations:
- This position offers a hybrid work schedule.
- This role is not eligible for Visa sponsorship.
- Ability to travel between Charlotte and Texas up to 50% of the time.
Posting Locations:
- 250 E. John Carpenter Freeway, Irving, Texas 75062
- 550 S. Tryon Street, Charlotte, North Carolina 28202
Required locations listed above.
Job posting may come down early due to volume of applicants.
Posting End Date:
30 Dec 2024*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.