Massachusetts Bay Transportation Authority (MBTA)
Manager of Materials and Contract Services
Everett, MA
Jan 8, 2025
$129,043.20 a year
Full-time
Full Job Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Manager of Materials and Contract Services will assist stakeholders from The Everett Main Repair (EMR) in the administration of the requisition to purchase order to invoice lifecycle. In addition, the manager will liaise with the budget office, procurement and logistics, and capital delivery to ensure purchase order requests are fulfilled in a timely cost-effective manner.

Duties & Responsibilities

  • Manage the requisition process to ensure inputted requests comply with the MBTA's procurement policies and procedures 
  • Assist Everett stakeholders compile and submit high quality requisitions through periodic training sessions 
  • Process requisitions into FMIS in a timely manner and liaise with the budget office, procurement and logistics, and/or capital delivery to effectively transition requisitions into purchase orders 
  • Monitor purchase order related expenditures to ensure they are properly reviewed by internal MBTA stakeholders and received in FMIS in accordance with a contract's terms and conditions 
  • Work with third party providers and MBTA stakeholders to proactively resolve invoice related issues and provide early notice of problem areas at a high level 
  • Assist in the tracking of contract start and end dates to ensure there is enough time to complete the procurement process 
  • Receive and process invoices to assist Everett achieve its financial reporting requirements 
  • Encourage the adoption of newly deployed digital tools and existing ERP software through hands-on training sessions and one on one tutorials 
  • Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with the Authority's "Driven by Customer Service" quality standard 
  • Work closely with and provide guidance to a group of senior managers, area managers and contract employees and/or vendors 
  • Perform related duties and projects as assigned 

Supervision
  • No direct reports

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Minimum Requirements & Qualifications

  • A high school diploma or equivalent from an accredited institution
  • Five (5) years of experience in materials and service contract procurements 
  • Working knowledge of the Microsoft Office suite and the MBTA's ERP software 
  • Demonstrated ability to multi-task and work independently to meet deadlines 
  • Excellent collaboration and customer service skills 
  • Ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. 
  • The ability to pass: a Criminal Offender Record Information (CORI) check; the MBTA's medical requirements, specifically a drug and alcohol screening 
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection); and have the ability to work with a diverse workforce

Substitutions Include

  • None

Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
  • Ability to provide internal and external customers with courteous and professional experiences
  • Ability to work effectively independently and as part of a team (or supervise, if required)
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

  1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
  6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
  10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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Job Information
Job Category:
Procurement
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Manager of Materials and Contract Services
Massachusetts Bay Transportation Authority (MBTA)
Everett, MA
Jan 8, 2025
$129,043.20 a year
Full-time
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