Director of Revenue Management- Hybrid/Remote at Hyatt Hotels Corporation in Miami, FL

Andaz Miami Beach

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is now recruiting a Director of Revenue Management to join the hotel’s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Position Summary

The Director of Revenue Manager is responsible for maximizing overall hotel revenue for rooms and food and beverage through the implementation of effective pricing and distribution strategies in at Andaz Miami Beach.

Out-perform direct competitors by winning market share with rational and competitive pricing, distribution strategy backed by targeted marketing, and careful management hotel inventory to maximize topline revenue and yield high net profits. Manage and oversee revenue management analytic functions to produce reporting that support and evaluate hotel business strategies.

The Director of Revenue Management will also provide guidance and support sales and marketing initiatives that are targeted to meet the needs of the hotel. Produce accurate revenue forecasts that help set hotel goals and outgrow the competition. Display leadership qualities that mentor, develop, and guide hotel team members such as revenue analysts and operations managers.

Position Responsibilities/ Essential Functions

· Analyze short and long term forecasting, analyze trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals.

· Analyze and monitor marketing channels, key and other account production. Ensure that all major channels of distribution effectively support the hotel and maintain rate parity.

· Conduct a weekly strategy meeting to evaluate pricing strategies and availability control.

· Update all channels of distribution as needed with rate or inventory restrictions.

· Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate and rooms profit over the dates in question.

· Work with each department to develop property-specific strategies to ensure positive growth.

· Establish appropriate goals and benchmarks to effectively measure performance.

· Monitor and analyze the competition weekly through competitive shops, internet, news reports to identify selling strategies and emerging trends.

· Explore and provide variations in the market mix, which would stimulate additional revenue without increasing costs.

· Work on all Revenue Management projects as requested e.g. implementing formal End of Month reporting process at each hotel, providing roll up reporting for corporate users and the brand team, etc.

· Develop and implement succession planning for Revenue Management talent.

· Lead, hire, train and coach Reservations agents and Reservation manager.

· Perform other related tasks as required.

Qualifications

Undergraduate degree in Business or Finance
Three years as an Assistant Manager or Analyst in the hotel industry revenue management discipline
Strong organization and analytical skills
Intermediate or expert skill level in the use of the Microsoft Office Excel and related data management systems.
Technically strong in managing systems such as PRIO, OPERA, RMT, Reserve, Envision and Cognos.
Ability to develop and deliver effective presentations.

As an Andaz Miami Beach colleague, you will enjoy the following benefits:

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Dental, and Vision Insurance with only a 30-day waiting period!

· 401K with company match

· Free Parking

· Generous Paid Time Off

· Paid Family Bonding Time and Adoption Assistance

· Tuition Reimbursement

· Employee Stock Purchase Plan

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort - Apply now!