About us
Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other. We make sure the lights are on in schools, operating theatres, and sporting arenas; we're thousands of people working on behalf of millions of people. And whatever your role, wherever you work with us, you'll help us hit stretching targets and achieve our far-reaching goal: to secure, clean energy that supports our world far into the future. Here, you will be at the heart of energy.
At National Grid, we work towards the highest standards in everything we do, including how we support, value, and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organization, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
About the Role
An exciting opportunity has arisen for a Digital Enablement & Procurement Excellence Manager to join our team on a Full Time, Permanent basis!
Reporting to the Head of Source to Pay Excellence, the Digital Enablement & Procurement Excellence Manager is responsible, from a Procurement perspective, for ensuring efficient and effective procurement processes focusing from the point of Award to PO creation in order to streamline overall Procurement activities and ensure a close working relationship with our partners in Enterprise Business Services (EBS) who also own the Procure to Pay (P2P) process and relevant digital tools as well as Legal who facilitates Procurement's commercial enablement to the business. This is a global role and will have 5 direct reports spanning across the US & UK plus offshore contractors.
National Grid is leading the charge towards a Net Zero future in the UK and NE of USA. We recognize that decarbonizing our electric and gas systems will require resolving many questions and seeking new partnerships, technologies and transformative investments. Over the next 5 years, we will be investing over 60bn across our UK and US businesses - nearly double the investment over the past 5 years. This is an exciting time for our industry that is creating significant opportunities for National Grid; this is not just a moment in time; it's a game-changing era that will shape National Grid's success for decades to come.
Given this backdrop, our supply chains are facing an unprecedented set of challenges and are at the forefront of our plans, placing National Grid Procurement at the center of our Net Zero goals. We have set out an ambitious transformation plan, focused on becoming a client of choice for our supply partners whilst ensuring outstanding outcomes for our Business Units (BUs). Our strategy revolves around significant changes in three core areas:
Partnering: We are forging closer ties with our supply chain, aligning ourselves more closely with each NG Group Business Unit (BU).
Scale: We are leveraging the immense scale of our group to unlock even greater potential. By harnessing our collective strength, we can achieve remarkable things.
Operational Transformation: We are revolutionizing the way we work as a team. Embracing new approaches and technologies, we are streamlining processes and making the day-to-day job simpler and more efficient.
What You'll Do
You will own the performance and drive the standardization and continuous improvement for existing and new Procurement processes with a focus on Award to PO creation. You will also drive the implementation and continual improvement of processes to increase the efficiency and effectiveness of the end-to-end source-to-pay business outcomes. You will proactively identify and bring creative and innovative ideas to the forefront to deliver measurable improvements in efficiency and/or costs/change management to the Procurement function, including overseeing the procurement helpdesk capabilities.
Ensure appropriate process controls are established and in place, are in-line with best-practice, and are adopted and adhered to at both a regional and global level.
Refinement and implementation of the Procurement digital strategy, working with other tower leads (Risk, Strategic Supplier Engagement, etc.) and EBS to optimize existing technology and implementing new system technology that supports our strategic priorities and drives value for the business.
Accountable for tools supporting all Procurement teams globally. Actively advocate improvements, new technology and align with stakeholders across the procurement function for implementation projects, plan, lead and control implementation and adherence.
Represent Procurement from a technology best practice perspective, influencing the evolution of procurement systems and ensuring successful implementation of core change programs.
Partner with and manage day-to-day working relationship with EBS to ensure right level of services for transactional procurement operations to improve cycle time and compliance by changing the ways of working in Procurement (e.g. improved buying channels & taxonomy).
Partner with and manage day-to-day working relationship with Legal to ensure efficient and effective contract lifecycle management and adherence to regulations to enable Procurement capability and improve cycle times by changing the ways of working in Procurement (e.g. digital/AI redlining).
Overall ownership of the implementation and ongoing ownership of a service desk capability for Procurement. Including alignment with EBS, technology support and ensuring that queries and end-user support are met efficiently.
Proactively build relationships with customers and end-users to support and champion them in their understanding of all core Award to PO creation procurement processes. Collaborate with colleagues, customers and end-users to identify where current processes are inefficient / flawed and assess and implement solutions as required.
Conduct metric analysis to ensure effective service delivery to external vendors and internal stakeholders, including monitoring the effectiveness of procurement processes - inputting into the creation of relevant KPIs relating to process performance and tracking the performance of the process through data management, benchmarking and monitoring.
What You'll Need
- Strong knowledge of 'procure to pay' systems, operations and process
- Knowledge of 'source to contract' lifecycle and digital procurement technology. Be results-oriented, with a strong delivery focus who can work independently and lead a team to work collaboratively with cross-functional teams.
- Strong relationship building skills and ability to interact credibly and genuinely with stakeholders and process end-users and stipulate process excellence & performance from other teams.
- Strong process mapping, process engineering, process excellence knowledge. Process improvement experience; proven track record of delivering process improvements and standardization.
- The ability to identify complex problems and challenges, analyze the root cause and identify, test and implement appropriate solutions through utilization of advanced problem solving and lean skills.
- Familiarity with spend category management, vendor rationalization, and spend analytics. Project Management experience.
- Experience of leading change.
- Excellent communication skills and strong emotional intelligence.
What You'll Get
Rewarding work and a collaborative, team-oriented culture is just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions.
Additional Information
This role is offered on a Full-Time, Permanent basis.
We are also offering hybrid / flexible working where travel to the office will be as per business need.
It is anticipated that some international business travel may be required as part of this role.
#LI-NK1 #LI-HYBRID #LI-P2P #LI-ARIBA #LI-COUPA #LI-DIGITAL TECHNOLOGY
Salary
$137,000-$161,000
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
