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Control Center Operator

Liverpool, NY

Job Description

About us: National Grid is hiring a System Operator for our Distribution Electric Control Center department in Liverpool, NY. In addition to a starting wage of $47.23 per hour (determined by qualifications), we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Position: Under direct supervision to control, direct and monitor electric substations, sub-transmission networks, substations and distribution facilities within a Regional Control Center's jurisdiction including making load, voltage and reactive adjustments using state of the art equipment.

To perform such activities as:

  • Direct switching operations and routine testing.
  • Administer Company Clearance and Control rules and other equipment tests as directed.
  • Control and direct restoration procedures for interruptions and disturbances, including dispatching of personnel.
  • Monitor security and other alarms for stations and other Company facilities.
  • Record readings, log information and compile and issue reports connected with the operation of the system.
  • Receive and analyze trouble calls and dispatch personnel as required.
  • Dispatch personnel involved with construction, maintenance and operations.

Job Qualifications:

  • Associates degree in Electrical Technology or bachelor's degree in Electrical Engineering (power options preferred) is desirable or HS Diploma with extensive experience in related electric transmission and distribution facility operations.
  • Role typically requires a minimum of 5 years' experience in related electric transmission and distribution facility operations. Control room experience is preferred.
  • Knowledge of power system operations and equipment.
  • Demonstrated analytical and problem-solving skills.
  • Excellent verbal and written communication skills
  • Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel.
  • Ability to work rotating shifts.

Employees hired into this role will auto progress to fully qualified over 24 months with salary up to 136k annually.

We hire the best and brightest. Our competitive rewards package includes a wide variety of benefits to support employees and family wellbeing. Please look here for more information on our benefits. National Grid | Home (ngbenefitslivebrighter.com)

Salary:

  • $98k- $120k yearly

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

PDN-a1fc8a0d-471d-4f93-965f-0b97f709b016

About us: National Grid is hiring a System Operator for our Distribution Electric Control Center department in Liverpool, NY. In addition to a starting wage of $47.23 per hour (determined by qualifications), we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Position: Under direct supervision to control, direct and monitor electric substations, sub-transmission networks, substations and distribution facilities within a Regional Control Center's jurisdiction including making load, voltage and reactive adjustments using state of the art equipment.

To perform such activities as:

  • Direct switching operations and routine testing.
  • Administer Company Clearance and Control rules and other equipment tests as directed.
  • Control and direct restoration procedures for interruptions and disturbances, including dispatching of personnel.
  • Monitor security and other alarms for stations and other Company facilities.
  • Record readings, log information and compile and issue reports connected with the operation of the system.
  • Receive and analyze trouble calls and dispatch personnel as required.
  • Dispatch personnel involved with construction, maintenance and operations.

Job Qualifications:

  • Associates degree in Electrical Technology or bachelor's degree in Electrical Engineering (power options preferred) is desirable or HS Diploma with extensive experience in related electric transmission and distribution facility operations.
  • Role typically requires a minimum of 5 years' experience in related electric transmission and distribution facility operations. Control room experience is preferred.
  • Knowledge of power system operations and equipment.
  • Demonstrated analytical and problem-solving skills.
  • Excellent verbal and written communication skills
  • Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel.
  • Ability to work rotating shifts.

Employees hired into this role will auto progress to fully qualified over 24 months with salary up to 136k annually.

We hire the best and brightest. Our competitive rewards package includes a wide variety of benefits to support employees and family wellbeing. Please look here for more information on our benefits. National Grid | Home (ngbenefitslivebrighter.com)

Salary:

  • $98k- $120k yearly

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

PDN-a1fc8a0d-471d-4f93-965f-0b97f709b016

About National Grid

National Grid lies at the heart of a transforming energy system. Our business areas play a vital role in connecting millions of people to the energy they use, while continually seeking ways to make the energy system clean, fair, and affordable. In the UK we own and develop the high-voltage electricity transmission network in England and Wales, taking electricity from where it’s generated to where it’s needed. 

National Grid Electricity Distribution delivers electricity to over 20 million people across homes and businesses in the Midlands, South West England, and South Wales. 

In the US, we own and operate electricity and natural gas networks, serving over 20 million people across New York State and Massachusetts. 

National Grid Ventures operates across the UK, Europe, and the US, developing, operating, and investing in large-scale clean energy infrastructure. National Grid Partners invests in entrepreneurs at the intersection of energy and emerging tech, with capital, resources, connections, and know-how.

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National Grid
Control Center Operator
National Grid
Liverpool, NY
Jun 10, 2026
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