Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks Eighth in Forbes “World’s Best Employers”.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
Systems Administrators install, maintain, and upgrade internal computer hardware and software systems including designing, developing, and implementing IT services. Systems Administrators propose and implement enhancements that improve the reliability, security, and performance of the system, and monitor usage and performance.
The BPM Systems Administrators will be responsible for the support, configuration, maintenance, and coordination for various IBM Business Process Management systems, configured/built in-house. The BPM Systems Administrators will be highly motivated and self-directed, and will enjoy working in a fast-paced, collaborative team environment. This is not a Developer position.
*This position will be filled onsite in Issaquah, WA or Dallas, TX.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
● Configures, implements, customizes, and tests software/hardware; duplicates and documents software/hardware defects; and reviews and interprets error logs and source codes to diagnose errors.
● Develops and documents technical requirements for projects/enhancements.
● Creates and maintains technical design documentation and identifies which applications are impacted by the solution and associated interfaces.
● Drives governance through designing, developing, implementing, supporting, and documenting enterprise policies, standards, guidelines, monitoring services, solutions, configurations, and procedures.
● Researches, analyzes, and recommends changes required for system growth by utilizing industry standard monitoring and research tools.
● Identifies opportunities for streamlining, increasing effectiveness through continuous process improvement.
● Manages/Coordinates virtual and physical servers including: server provisioning, upgrading, installing, monitoring, maintaining, and performance optimization.
● Identifies, develops, implements, reviews, and revises process improvements, procedures, and controls to ensure data accuracy, security, and legal and regulatory compliance.
● Implements practices, processes, and procedures consistent with Costco's information security policy and IT standards.
● Performs shell and kernel-level programming and system-specific requirements.
● Supports and maintains various Middleware Environments.
● Installs, configures, and monitors all BAW/BPM, Application Server and web server infrastructure.
● Ensures scalability and performance of IBM BAW/BPM applications.
● Works with Engineers to implement and support infrastructure design.
● Develops and deploys code to the required operating systems.
● Participates in successful post-deployment activities.
● Creates and maintains technical design documentation and identifies which applications are impacted by the solution and associated interfaces.
● Recommends and follows security management practices, including the ongoing promotion of awareness on current threats, auditing of server logs, and other security management processes.
● Implements practices, processes, and procedures consistent with Costco's information security policy and IT standards.
● Researches, recommends and develops innovative, automated, approaches for systems admins tasks.
● Troubleshoots infrastructure issues, especially with BPM or webserver applications.
● Evaluates system specifications, input and out processes, and working parameters for hardware and software compatibility.
● Monitors load tests, performs deploys, reviews logs, and various other tasks maintaining the IT environment.
● Supports and maintains various environments.
● Delivers project-based work to agreed target dates. Notifies project manager and engineer of any roadblocks.
● Works with suppliers, business and application development teams, and other technical teams to meet the needs of the project.
● Seeks opportunities to learn, automate, document, share, educate, and improve processes.
● Follows corporate security standards and best practices.
REQUIRED
● Minimum 2-3 years BPM Systems Admin experience.
● 2+ years’ experience in BAW/BPM.
● Familiar with UNIX/Linux RHEL 7 or 8 operating system utilities.
● Familiarity with Oracle, DB2, and the install and support of middleware technologies.
● Knowledge of at least one Web Server, such as IBM WebSphere or Apache.
● Systems Monitoring tools/dashboards/scripts knowledge such as Dynatrace, Splunk, or App Dynamics.
● Familiar with system setup and administration of Tableau.
● Familiar with DocuSign deployment and maintenance.
● Familiarity with Instana monitoring tools.
● Knowledge of Application deployment tools, such as Udeploy.
● Automation Scripting such as Powershell or Python.
● Participates in rotating on-call support 24x7 and is available to work weekends and/or holidays, as necessary.
● Available for occasional weekend deployment support.
Recommended
● Experience with IBM Cloud.
● Experience with IBM Cloud Toolchain.
● Team player – friendly, communicative, open, cooperative, honest, thoughtful, and committed.
● Excellent verbal and written communication skills.
● Works with and coordinates resources from multiple teams and support vendors.
● Proven track record for “getting things done”.
● Strong organizational and time management skills with ability to multitask and prioritize work effectively in a fast-paced working environment.
Required Documents
● Cover Letter
● Resume
California applicants, please click here to review the Costco Applicant Privacy Notice.
Pay Ranges:
Level 3 - $115,000 - $150,000
Level 4 - $140,000 - $175,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
