• Launch and grow a de novo banking center from the ground up by consistently prospecting and establishing First Horizon’s presence and reputation within the market.  

Sales and business development 

• Act as the primary business developer by independently generating leads, pursuing new client relationships, and driving new business in both SMB & consumer segments.  

• Lead high-impact sales activities by making proactive sales calls, networking, and actively participating in community events to build a robust pipeline of prospective clients.  

• Establish & deepen relationships with key clients & business partners, maximizing opportunities for cross-sell & referral to specialized services like business banking, wealth, and mortgage.  

Client experience 

• Deliver excellent client experiences by quickly resolving issues and exceeding expectations making the banking center a trusted resource in the community. 

Team management 

• Recruit, coach, and motivate a high-performing team, instilling a sales-focused, results-driven mentality & ensuring readiness for all client interactions.  

Operations, compliance and risk management 

• Ensure rigorous regulatory compliance and operational excellence, while managing risks to drive profitability. 

Other job-related duties and special duties as assigned           

SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.