Access Control Specialist
** Please Note: You MUST be In the Office a minimum of four (4) days per week and/or as additionally required.
This position will be based at 241 Ralph McGill Blvd (GA Power HQ), Atlanta, GA.
*** Please Also Note….There will be occasional, mandatory, Saturday work.
Job Summary:
Responsible for operation of the Georgia Power and Southern Company Gas physical access control systems, to provision access clearances to GPC, SCS, and GAS ID badges and assign those badges to individuals. Physically create those badges and issue, mail, or remote print them to strategically placed, remote Corporate Security badge printers. Perform guest relations services including greeting and checking in visitors.
Become a subject matter expert for all Electronic Security Support Team (ESST) scopes of work and manage projects on demand for Corporate Security such as enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Access, update, and maintain physical access control systems.
Procure supplies and maintain storeroom inventory. Ensure adherence to established departmental policies and procedures, objectives, and badging quality assurance. Provide excellent customer service to internal and external customers.
Job Requirements:
Minimum 1-2 years in customer service.
Demonstrate beginner level knowledge of CCure Application.
Minimum 1 year troubleshooting experience.
Developing knowledge of the Corporate Security business and various functions within the organization.
Basic understanding of ESST responsibilities.
Demonstrates beginner level operation abilities in the various technologies utilized on a daily basis to include CCure 9000 Monitoring, CCure 9000 Administration, JIRA, ProWatch, Microsoft Office.
Focus on individual projects and assignments designed to develop knowledge and abilities. Apply basic concepts, techniques, and procedures to accomplish tasks.
Learn and show progression towards establishing proficiency of all processes, procedures, technical specifications, and plans related to the to the wide variety of scopes of work of an Access Control Specialist.
Recognizes the importance of building effective relationships and begins to build those relationships.
Performs duties with moderate instruction and guidance. Follows established procedures and consults with management on any deviation from protocol.
